KCS Group

Technical Support Executive   




  FirstSource Solutions Limited is looking for Technical Support Executive



Job Description

Candidate should have a Bachelors degree in a relevant field (Information Technology, Computer Science, etc.) or equivalent work experience. Ability to work independently and collaboratively in a team environment. Previous experience in a technical support role is preferred.

Must have strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Familiarity with helpdesk or ticketing systems
Patience and customer-focused attitude.

As a Technical Support Executive, your primary responsibility is to provide excellent customer support and technical assistance to clients or end-users facing issues with products or services. You will be the first point of contact for customers seeking help, and your role is crucial in ensuring customer satisfaction and resolving technical issues efficiently. The position involves a combination of technical expertise, communication skills, and problem-solving abilities.

Interview Date/ Time-
13th - 16th May 2025, 11.30 AM - 2.00 PM

Venue Details-
FirstSource Solutions Limited
Brigade Tech Garden, Kundalahalli, Brookefields,
Dragon Fly Building, 3rd Floor, Bangalore - 560037

BUS STOP- ACES LAYOUT
Contact Person- Kiran
 

Work Experience

0 to 2 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Bangalore, India 


Educational Qualification
B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
Technical Support, Customer Support, Broadband Services, Technical Voice Process


Company Info
Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers experience at every interaction, be it a call, click, tap, message, or chat. Delivering a great experience to clients starts on the inside by connecting every Firstsourcer to the role s purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial, and mental well-being. The result? Everyone aligned to our Digital First, Digital Now strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly.

Our story is centered around our PEOPLE. From day one, you will have the opportunity to play a role in the way our story unfolds. You will be empowered to Aspire, Achieve, and Advance with benefits and opportunities both inside and outside the office. The way we measure, enhance and reward performance is designed to help you pursue your dreams in a culture of learning, meritocracy and excellence.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


14, 15, 16/ May/ 2025



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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