KCS Group

Consultant - Technical Support   




  Ample Technologies Private Limited is looking for Consultant - Technical Support



Job Description

Candidate should be Any Graduate with excellent language fluency, excellent verbal & written communication skills.
Knowledge on computer hardware & software is added advantage.
Able to handle customer queries and should aim at customer delight.

Should be technically sound.
Self driven & goal oriented and willing to work on Weekends

Job Responsibility-

Customer service/ Front-end customer handling
Handling customer queries/ issues in the store related to (Mobile, Laptop & Desktop)
Troubleshooting of technical related issues and ensure to resolve the issues/ queries
Escalate problems when unable to resolve customer issues.

Duration: Contract Basis
Your consultation period is 1 year and and this period may be extended or pre-closed as per the business needs.

Work from office
6 days working
Location: Apple Authorised Service Provider iCare

Note:
BE/ B-Tech Freshers are not eligible to apply for this job
 

Work Experience

0 to 3 Years

Level

 Entry Level 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, Diploma


Salary
Not Specified


Key Skills
Desktop Support, Technical Support, Customer Support


Company Info
We device and deliver customised solutions for our clients in the digital imaging, IT, print, and video industry. Our mobile computing, storage and presentation divisions cater to the need of corporate clients. Headquartered at Bangalore, we have branches in chennai and Hyderabad. We partner with some of the world`s best brands such as Apple, Kodak, Encad, Sony, Adobe, Xerox, and Quark. We are now the largest partners for Apple in the SAARC region. Our associations with Encad and Sony are near exclusive for the region of South India. We have been bestowed with awards for our consistent performance in sales and support across our products. Our abilty to integrate and extract the ideal synergy from our product range is what distinguishes us from the others. Our aim to is build lasting partnerships with clients.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



Share this opening with your friends on      Facebook     LinkedIn     Twitter     Email


Specialized Jobs

Latest Featured Jobs



Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs | Admin/ HR Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Kolkata Jobs | Jobs in Mumbai | Jobs in Pune

Off Campus Jobs | Fresher/ Entry Level Jobs | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs



KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate's Login/ Register