KCS Group

Technical Support Executive   




  Ezovion Solutions Private Limited is looking for Technical Support Executive



Job Description



Qualification: Any Computer Science Graduate with 0 to 1 year of experience in technical support, or customer support
Must have excellent written and spoken communication skills
Languages: English/ Hindi/ Tamil

Job Responsibilities-

Manage the customer from the point of sale to product adoption
Help successfully implement the product for the customers
Own and create plans for product implementation
Handle customer queries about the product implementation
Understand customer needs and try to align the product implementation accordingly
Support customers through emails, phone calls, chats, social media, video calls, etc.
 

Work Experience

0 to 1 Years

Level

Entry Level 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


Healthcare 


Job Location


Remote, WFH, Anywhere 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Customer Support, Product Implementation, Chat Support


Company Info


Ezovion is a complete ecosystem loop for healthcare providers spanning across Hospital Management, Marketplace, and Intelligent marketing- aimed to shift healthcare experience from conventional to intelligent. Ezovion platform has deep-integrations within itself and other ecosystems, and AI/ML running at the veins of our platform- thereby providing healthcare providers with quick insights, faster time-to-market and better care delivery.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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