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Job Description
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Candidate should be Any Graduate with good communication skills
Must be a Quick learner & logical thinking ability
Excellent listening & questioning skills
Ability to interact confidently with clients to establish what the problem is and explain the solution.
Ability to work well in a team
Problem solving skills
Resolving network issues
Handling client & solving problems with proper solution.
Leadership quality.
Ticketing documentation
Understanding of KPI and completion of KRA
Job Responsibility-
1) Understanding of VoIP protocols
2) ISP Router configuration
3) Basic Knowledge of networking
4) Basic knowledge of CRM
5) IP addressing
6) Subneting
7) Basic knowledge of networking protocols
8) NAT and PAT
9) LAN troubleshooting
10) Topology
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Work Experience |
0 to 1 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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Manufacturing/Industrial |
Job Location
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Pune |
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Educational
Qualification
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B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
Salary
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Not Specified |
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Key Skills
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Technical Support, Client Engagement, Customer Support
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Company Info
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Discreet represents the technologies that are defining today the world that we will live in tomorrow. Using Converged Solutions, we endeavor to deliver a range of innovative services to clients using a variety of intelligent and connected devices. We aim at delivering simplest and most affordable connected home
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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