KCS Group

Technical Support Developer   




  Magazine3 Technologies is looking for Technical Support Developer



Job Description



Magazine3 Technologies is looking for a Technical Support Developer. looking for Freshers who have an interest in software as an assignment that involves a lot of interpersonal skills.

We need Ideal Candidates committed to the job, hardworking, and looking for a good career in Software development in the Backend area or Frontend area.
Enthusiastic to learn new technologies like PHP, HTML, CSS Markup, JAVA Script, basic knowledge of WordPress setup of XAMPP, Server language Responsive, WordPress Plugin development, WordPress Theme development, AMP & MySQL with open source technologies like WordPress.
As a Technical Support Developer, you will assist in the development, implementation, and management of technology-based business solutions to improve our client`s delivery approach.

Job Responsibilities-

Provide product support to customers about their queries that came through chat or email.
Diagnose and resolve customer problems and educate users on problem resolutions in a prompt, courteous, and professional manner.
Ensure customer requirements are met with consistently high quality of service.
Engage appropriate internal resources to resolve technical issues and update our customers on progress toward resolution.
Ensure that each support issue and resolution are adequately documented under the support system.
Determine which issues require software support and resolution.
Improve your communication and learning the technical industry terms.

Perks and Benefits

Yearly 10 to 20% raise.
Technical co-founders and we understand the technology and have empathy towards developer-related challenges.

 

Work Experience

0 to 1 Years

Level

Entry Level 


Job Function


IT-Software, Desktop Support


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Hyderabad 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Core Java/ Advanced Java, SDLC


Company Info


Magazine3 Technologies is one of the premium WordPress product and Services Companies in the world. With more than 11 years of experience in the industry, the founders of the company started the company in 2010 with a mission to create world-class products on the WordPress platform. We have successfully launched some of the most successful themes and plugins in the web industry. Our products have been used by more than 4,00,000 users worldwide. Large corporations like Deloitte, Marriott, Asus, Yamaha, JCPenney & many other industry leaders have trusted us.

Magazine3 is lead by technical co-founders.Magazine3 has another product called AMPforWP which is the leading integrated provider of a technology called Google AMP. Our main focus is on creating high-quality disruptive products that can solve the problems of the end customer.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


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