Process Associate/ Freshers (Non-IT Role) (required) at HCLTech Limited (HCL Technologies)

KCS Group

Process Associate/ Freshers (Non-IT Role)

HCLTech Limited (HCL Technologies) is looking for Process Associate/ Freshers (Non-IT Role)

Job Description	HCLTech Limited is hiring for Fresher`s (Email Support) for Non-IT Role Designation: Process Associate Eligibility: Any Graduate, except B.Tech, BCA, M.Tech, or MCA degree, are not eligible. Work Location: Client Site, Unitech Signature Tower, Gurgaon Shifts: 24x7, 5 days working, 2 days off (Rotational offs) - Cabs: Yes, Chargeable Type of Requirement: Email Support (Excellent Written & Verbal Communication is a must) Designation: Process Associate (Fresher) Required Skills: Excellent fluency in the English language, both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Skills Set Required: Excellent English written communication skills (MUST HAVE) Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Key Skills: Team-oriented and a collaborative team player. Situational/contextual awareness with the ability to understand the impact of ones work. Excellent critical and analytical thinking abilities. High attention to detail and professionalism. Proactive, self-motivated, and able to work with minimal supervision. Strong decision-making and problem-solving skills, committed to resolution and compliance. Excellent organizational, time, and workflow management skills. Note: B.Tech, BCA /MTech, MCA candidates are not eligible. Walk-in Date/ Time 11th January 2025, 11.00 AM - 5.00 PM Venue Details- HCLTech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana - 122 022 Contact - Shikha Tanwar/ Preeti Kumari
Work Experience	0 to 2 Years	Level	Entry Level
Job Function	Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Operations	Vacancies	Not Specified
Industry	IT-Software	Job Location	Delhi/ NCR, Gurgaon, India
Educational Qualification	B.A., B.Com, B.B.A, B.Sc	Salary	Not Specified
Key Skills	Blended Process, Email Support, Non Voice, International Process, Email Process
Company Info	HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion. At HCLTech, you ll supercharge your potential. You ll find your career. And you ll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
Address	Not Mentioned
Contact Number	Not Mentioned
Interview Dates	11/ Jan/ 2025
	Candidates are requesed to come for direct walk-in interview or contact at the above given number!

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