KCS Group

Technical Support Engineer   




  Autoplant Systems (India) Private Limited is looking for Technical Support Engineer



Job Description



Candidate should be Any Graduate with 0 to 3 years of experience in 0 to 3 years of experience in Technical Support, Customer Support, Issue Resolution, IT Helpdesk, Troubleshooting. Must have excellent communication skills.

Key Responsibilities-

Need to handle the Control Tower Events 24*7
Monitor the real time events
Track system issues through to resolution & Call to customers
Provide prompt and accurate feedback
Maintain a record of customer issues
Willingness to work in 24/7 shift
 

Work Experience

0 to 3 Years

Level

Entry Level 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Navi Mumbai, India 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Customer Support, Issue Resolution, IT Helpdesk, Troubleshooting


Company Info


Autoplant is a leading industrial IoT enabler, offering a full suite of logistics management solutions for enterprises to run their business operations with efficiency. It is in the business of simplifying the complex task of managing logistics.

Our mission is to achieve Zero-touch, seamless logistics execution by integrating hardware and software, guided by the principles of transparency, advancement, and flexibility. We are committed to building an execution platform that provides Advanced Planning, End to End Visibility, Just in Time Control and Cost Optimization for the world s logistics needs, now and in the future.

Our Vision
A single collaborative platform that can fulfil all the needs of a shipper, from order indenting to freight settlement. A completely integrated solution that gives you paperless factories, man less operations and full visibility, automation, and control.

Our Strategy
Our strategy entails seamless integration with your ERP systems, optimizing operations through automation, and pioneering innovative solutions. We aim to simplify logistics, reduce costs, and add value to your supply chain, benefiting both your organization and your customers.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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