Technical Support/ Consultant (required) at Hinduja Global Solutions (India) Limited

KCS Group

Technical Support/ Consultant

Hinduja Global Solutions (India) Limited is looking for Technical Support/ Consultant

Job Description	Candidate should be Any Graduate with excellent communication skills Must have Basic Telephone Etiquettes and knowledge of MS Office Basic System Navigation Skills Customer Focus and Being Attentive Troubleshooting Good reasoning and analytical skills Active listening skills Ability to comprehend customer requirements well. Good understanding of ISP Role & Responsibilities- Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems. Fulfils requests by clarifying desired information; completing transactions; and forwarding requests. Desired Skills and Abilities Walk-in Date/ Time- 2nd to 11th December 2024, 10.00 AM - 5.30 PM Venue Details- 2nd Floor, Silver Spirit Tech Park, Drona Building, 316-318, WAP Factory Rd, Meenakunte, Hebbal Industrial Estate, Hebbal Industrial Area, Mysuru, Karnataka - 570 016. Contact - Sharon
Work Experience	0 to 1 Years	Level	Entry Level
Job Function	Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)	Vacancies	Not Specified
Industry	CRM/Call Centers/BPO	Job Location	Bangalore, India
Educational Qualification	B.Sc, BCA/BCS, B.E./B.Tech	Salary	Not Specified
Key Skills	Technical Support, IT Helpdesk, International Voice Process, Customer Support, Troubleshooting
Company Info	HGS (India) Limited, (HGSI) (erstwhile Geosource India Limited) a part of the Sowar group, was established in 1986 in technical and financial collaboration with Geosource Inc USA, owner of Sensor Nederland b.v. to manufacture geophone strings, seismic cables & connectors. When Geosource Inc was bought out by HGS Inc USA, Geosource India Limited changed its name to HGS (India) Ltd. Thereafter HGS Inc USA was bought and sold by a number of companies but HGSI has remained with that name. Between 2010 and 2013, Sensor Nederland/ION progressively shut its manufacturing operations in Jebel Ali (UAE), Beijing (China) and Voorschoten (the Netherlands) and shifted operations to HGSI in India. A new dedicated factory was built to house these activities. Since 2011, HGSI has been manufacturing and supplying geophones and geophone strings to various clients of Sensor/ ION all over the world, and by the end of 2013 the manufacturing of the complete range of geophones was transferred over to HGSI. Over the years, HGSI has through indigenization and total quality management, been able to provide quality products at affordable prices to a majority of seismic contractors and oil companies all over the world.An award-winning business since 2008, HGSI is the holder of several awards and accolades, most recently including SME Empowering India Awards, 2018 for engineering goods and Capital First ET Now Leaders of Tomorrow Award, 2017 for electricals and electronics. Furthermore, the Company was recognized as a STAR EXPORT HOUSE by the Ministry of Commerce & Industry in 2010.
Address	Not Mentioned
Contact Number	Not Mentioned
Interview Dates	2, 3, 4, 5, 6, 9, 10, 11/ Dec/ 2024
	Candidates are requesed to come for direct walk-in interview or contact at the above given number!

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