KCS Group

Technical Support Associate   




  Tech Mahindra Limited is looking for Technical Support Associate



Job Description

Tech Mahindra Noida is hiring candidates for one of the leading International Telecommunication Provider with Excellent communication skills (English). Should have relevant experience in customer handling in Technical support for International Voice Process.

Skills Required :-

Knowledge of Ticketing Tool, Prior experience in US calling and in a semi tech or technical process
Basic understanding and troubleshooting of internet network connectivity, LAN, Bluetooth, hotspots, Wi-Fi vs Ethernet, Range limitations etc.
Basic understanding of Point of Sale Machines, Kiosk, Vending Machines & Retail Environment.
Basic understanding of Microsoft Applications i.e. O365.
Basic understanding and knowledge of Desktops/Laptops computer hardware & software troubleshooting.
Good knowledge of POS Machines.

Handling Inbound calls of US Based customer to resolve their queries related to routers, troubleshooting etc.
Should have Excellent Communication skills :- English
Should be flexible for rotational shifts/ Night shifts
Only Experienced candidates apply
Immediate joiners are preferred .
Location-NSEZ, Noida
Work from Office-5 days working with 2 rotational week offs.

If interested Call/ WhatsApp :-

8115242149 - Archil Rathore (HR)
Mail - AR00824296@TECHMAHINDRA.COM
 

Work Experience

2 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Delhi/ NCR, Noida, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, International Voice Process, Customer Support, Troubleshooting


Company Info

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services)

Tech Mahindra s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



Share this opening with your friends on      Facebook     LinkedIn     Twitter     Email

Specialized Jobs

Quick Links     



Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs | Admin/ HR Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Kolkata Jobs | Jobs in Mumbai | Jobs in Pune

Off Campus Jobs | Fresher/ Entry Level Jobs | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs

KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate's Login/ Register