KCS Group

Technical Support Engineer   




  SRC Cyber Solutions Private Limited is looking for Technical Support Engineer



Job Description

Candidate should have BE/ B.Tech/ M. Tech degree in Computers with 2 to 3 years of experience in IT Security Technical Support. Lead the engagement from Support to Delivery. Proficient in Microsoft Office: PowerPoint, Excel, and Word. Must have Excellent verbal, written, and presentation communication skills.

Experience in cybersecurity with strong technical knowledge of SaaS Platforms.
Technically very strong including support for:
MUST HAVE good experience with XDR/EDR solutions (CrowdStrike/ SentinelOne/ Cortex)
MUST HAVE good experience with Agent-based Deployment (Installation/ Implement)
MUST HAVE good experience with Group Policies (GPO)
MUST HAVE good experience with AD / Servers
MUST HAVE good experience with Powershell and Bash scripting

Added Advantage with some basic experience managing Endpoint Management Compliance (UEM) Platforms
Added Advantage with some basic experience managing Asset and Inventory Platforms
Added Advantage with some basic experience managing Knowledge of AWS
Worked with VADs or SIs or as a System Admin
Highly efficient, with strong attention to detail and proven ability to multi-task and meet tight deadlines.
Experience working closely with direct Clients (Enterprise/ MSSP/ MSP), Channel Partners and our global technology Partners.

Core Responsibilities Include:

Work cross-functionally with Clients (Enterprise/ MSSP/ MSP) and Channel Partners organizations.
Achieve targets with delivery and support.
Function as a subject matter expert on topics relevant to the cybersecurity ecosystem, including various vendor solutions, platforms, integrations, and competitors
Perform other duties as assigned or required.
 

Work Experience

2 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Delhi/ NCR, Noida 


Educational Qualification
B.E./B.Tech, M.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Email Security, Cloud Security. Aws Cloudxdr, Network Security, Active Directory


Company Info
SRC Cyber Solutions stands as a premier name in the realm of cybersecurity, recognized for its exclusive distribution of cutting-edge solutions in India, GCC and APAC. As the trusted conduit between innovative technology and the nation`s security landscape, we take pride in our role for a trio of formidable cybersecurity solutions: Comprehensive Email Security, Automated Patching and End Point Management, and Assets Visibility and Risk Management. With a steadfast commitment to fortifying digital defences, we bring to the prowess of Email Security, a ground-breaking cybersecurity platform. Our Comprehensive Email Security empowers organizations to combat sophisticated email-based threats and phishing attacks through its AI-driven, automated threat detection and response capabilities.

Furthermore, we introduce Automated Patching and Endpoint Management, an indispensable solution designed to elevate cybersecurity hygiene across systems. By automating the process of Automated Patch and Endpoint Management, we ensure that vulnerabilities are promptly addressed, minimizing the risk of breaches and optimizing overall security posture. Our most recent offering is Assets Visibility and Risk Management, a trailblazing solution that safeguards against the emerging threat of hardware-based attacks. Our unique approach identifies and mitigates risks posed by rogue hardware devices, securing critical assets and bolstering resilience against an evolving threat landscape.
 


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Referral Information


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