KCS Group

Technical Support Associate   




  Tech Mahindra Limited is looking for Technical Support Associate



Job Description

We are urgently looking for Technical Graduates (B Tech C.Sc/ B.Tech IT /B.Sc IT/ MCA/ B.Sc CS)

Mandatory Skillset

Good with SQL// UNIX/ LINUX JAVA
Should possess good communication skills, both verbal & written
Open to work in permanent night shift or 24*7 environment basis Project requirement
Knowledge on Azure Cloud and Micro Services Fundamentals will be an added advantage

Job Responsibilities:

Monitor & manage application server processes, queues & logs
Ensure application availability as per required standards
Drive and participate in outage to address application issues
Monitor ticket queues, including tickets generated from alarms
Perform the deployment as per the deployment plan and ensure all the deployment activities are completed within the Change Request window.

Candidates from- Chandigarh/ Mohali/ Panchkula/ Zirakpur/ Himachal/ Uttrakhand can only apply for this Job

CTC - 2.2 LPA to 2.6 LPA
Both side cab facility available (Hiring Zone Only)
Location- Chandigarh (IT Park)

Share CV- bhavya.dogra@techmahindra.com
 

Work Experience

0 to 1 Years

Level

 Entry Level 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Chandigarh, Mohali, India 


Educational Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, International Voice Process, Customer Support, Troubleshooting


Company Info
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services)

Tech Mahindra s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
 


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Referral Information


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