KCS Group

Technical Support Engineer   




  Ansys Software (India) Private Limited is looking for Technical Support Engineer



Job Description

Candidate should have a Bachelors degree in Physics, Optics, Photonics, Opto-Electronics, Electrical Engineering or related field with knowledge of the fundamentals of optical and photonics physics. Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills, possesses a sense of urgency.

Key Duties & Responsibilities-

Apply engineering expertise and knowledge of simulation techniques to develop knowledge data related to Ansys Optics products that can be consumed by Large Language Models (LLMs).
Identify gaps in existing knowledge and work with multiple subject matter experts to fill these gaps.
Work with internal & external databases to develop data pipelines for developing AI models.

Develop technical expertise in both Ansys Optics products and state-of-the-art GenAI technologies that are appropriate for technical support, learning and development.
Follow legal and enterprise level data governance policies while handling any data.
Fully document all data workflows developed towards AI powered applications and present them to the Data audit teams.
Participate in other strategic team and company initiatives, as needed.
Be agile and open to new responsibilities. This is a very fast paced role requiring a try often, fail fast kind of mindset.

Preferred Qualifications/ Skills-

Preferred education and years of professional experience in an engineering software environment: MS+0.
Knowledge of the use of commercial or in-house Optical Simulation software.
Proficiency in Python scripting and knowledge of the basics of machine learning would be a plus.
Ability to work independently with minimal supervision, as well as with others in a diverse team environment.
Demonstrated ability to manage multiple projects and to communicate effectively.
Ability to travel domestically up to 10% of the time.


 

Work Experience

0 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune, India 


Educational Qualification
BCA/BCS, B.E./B.Tech, M.Tech, MCA/PGDCA


Salary
Not Specified


Key Skills
Customer Interaction, Technical Support, Customer Support, Python Scripting, Troubleshooting


Company Info
ANSYS is the global leader in engineering simulation. We help the world`s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, we help them solve the most complex design challenges and engineer products limited only by imagination. Join our nearly 3000 professionals in more than 75 strategic locations around the world in making a difference in the world of engineering simulation and product development. Visit www.ansys.com for more information.

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
 


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