KCS Group

Technical Support Engineer   




  iProgrammer Solutions Private Limited is looking for Technical Support Engineer



Job Description

Candidate should be Any Graduate with 2+ years of experience in Technical Support, React Native, Email monitoring, Software Support. Must have strong knowledge of frontend technologies (react native knowledge preferred). Knowledge of backend technologies. Should have strong problem solving & communication skills.

Key Responsibilities-

Internal systems monitoring and analysis of issues.
Incident management.
Remedy queue monitoring, Kibana.
Highlight remedy ticket to respective support team to act.
Email monitoring.
In case any communication received from external sub-system, SD team to get RFC analyzed
from internal L2 team for any impact.
Communication with IT partners.
Common Service Requests.

Interested candidates can send their updated resume to jobs@iprogrammer.com
 

Work Experience

2 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune, Hybrid, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, React Native, Email Monitoring, Software Support, Common Service


Company Info
Founded in early 2007, iProgrammer was created in response to a growing business need for proficient, affordable and dependable programming services without the need for bidding competition or concerns about reliability and price. Our services span a wide range of programming needs - including outsourced product development, custom application development, mobile applications development, cloud server monitoring and maintenance, application maintenance, web designing, search engine optimization, web usability and a host of other useful services. We employ the agile development methodology and follow the Software Development Life Cycle (SDLC) that is suitable for your business applications.
 


Address


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Contact Number


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Referral Information


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