KCS Group

Technical Support Engineer   




  Eaton Technologies (India) Pvt. Limited is looking for Technical Support Engineer



Job Description

Candidate must have a Bachelor s degree in Computer Science/ ENTC/ Electrical or Equivalent with 2+ years of experience in a software/ technical support specialist or a related role. Experience in customer facing software support roles with a proven track record of delivering high quality customer service with a diverse set of customers and partners.

Required Skills:

Strong Microsoft Excel skills to manage bulk imports and configurations.
Familiar with Concepts- Networking, Communication Protocols, Ports and connections
Basic knowledge of Autocad and design concepts - mechanical & electrical drawings
Basic networking skills for troubleshooting communications, connections, architecture of software plus hardware solutions.

Desired Skills:

Experience in Autocad or any other drawing tools
Experience with Salesforce Service module for technical support case management
Excellent verbal communication skill and technical writing capabilities in English.
Strong self-learning abilities.
Extremely reliable and dependable for work assignments.
Work well with support team, QA teatm and development team members.
 

Work Experience

2 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune, India 


Educational Qualification
B.E./B.Tech, B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
Technical Support, Networking, Software Support, IT Helpdesk, Troubleshooting


Company Info
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we re accelerating the planet s transition to renewable energy and helping to solve the world s most urgent power management challenges.

Every day, all around the world, people depend on technology, transportation, energy and infrastructure to live and work. With rapid growth in electrification, an energy transition driven by climate change and explosive growth in connectivity, we re well positioned to solve the world s toughest electrical and mechanical power management challenges. Because that s what really matters.
 


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Referral Information


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