KCS Group

Technical Support Executive   




  Cronic Technologies Private Limited is looking for Technical Support Executive



Job Description

We are looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey. Candidate must be Any Graduate with strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail.

Providing technical assistance and support, via phone, email, chat or in person
Troubleshooting technical issues and providing guidance and solutions to resolve them
Collaborating with other technical support staff or departments to resolve complex technical issues
Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates
Documenting technical support procedures and best practices for the knowledge base
Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement

If you find above opening suitable please send your resume on backoffice@cronictech.in


 

Work Experience

0 to 2 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Ahmedabad, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Voice/ Email Process, Customer Support, Troubleshooting


Company Info
Cronic Technologies is a leading end-to-end IT solutions provider in the country. Leveraging its relationship with world leaders in the IT space, Cronic has demonstrated expertise in a wide range of Technologies. The Company is well positioned to provide advisory services to large and small enterprise that help them arrive at the right mix of technologies and the optimal way of deploying and managing them.

Cronic Technologies is an IT Company in the business of Software and Hardware products reselling, Integration, IT Consulting, Volume Software License Deployment & Training, Field Support Services and Networking. Head quartered in the Ahmedabad City, Cronic Technologies is truly a pan-India company. We offer the complete range of software products & services options for organizations across industry segments.
 


Address


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Contact Number


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Referral Information


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