KCS Group

Technical Support Engineer   




  Incedo Inc - Empowering Digital Transformation is looking for Technical Support Engineer



Job Description



Candidate should be Graduate with 0 to 4 years of International voice experience.
Any Technical Graduate fresher may apply for Gurugram location.
Technical bent of mind to isolate a problem quickly

Must have excellent communication skills
Customer service approach with good troubleshooting knowledge
Should be comfortable with US shifts timings/24*7
Immediate Joiner Preferred or who can join us in a weeks time.

Roles & Responsibilities-

Troubleshooting of desktop/ laptop and gadgets
Network Troubleshooting
Windows OS/ Software Installation,
Email configuration
Password reset

Interested candidates can share updated resume along with below mentioned details to md.aftab@incedoinc.com

Total experience
Ok with Voice Process
Technical Voice Experience
Current & expected CTC
Current location
Ok to relocate.
Comfortable working in night (24*7) shifts
Comfortable working from Office
Comfortable with one way cab
 

Work Experience

0 to 4 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Gurgaon, India 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, IT Helpdesk, International Voice Process, Customer Support, Troubleshooting


Company Info


Incedo is a US based consulting, analytics and technology services firm. We help our clients achieve competitive advantage through End-to-End Digital Transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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