KCS Group

Technical Support Associate   




  Tech Mahindra Limited is looking for Technical Support Associate



Job Description



Candidate should be Any Graduate, Diploma, IT education or comparable IT professional experience
Experience Minimum. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred)
Exceptional ability to multitask, adapt and learn new platforms and skills on the fly.
Exceptional sense of urgency
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.

Good to have ITIL Knowledge
Graduate from an accredited institution or Under-graduate with relevant technical experience
Previous customer/technical support or technology experience
Flexibility to work in a 24*7 environment is mandatory.( Night Shifts)
Working Days: Rotational off

Interview Date/ Time-
11th March 2024, 12.00 PM - 3.00 PM

Venue Details-
Tech Mahindra Limited
Rajiv Gandhi Infotech Park Hinjewadi Phase 3,
Gate Number 2, Pune

Contact - Sonali and Yash

*Note - Only Immediate joiner`s and Fresher or Experience in Service desk or Technical support role in international Voice process can apply. English communication should be very good.
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Pune, India 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary


Not Specified


Key Skills


Technical Support, IT Helpdesk, International Voice Process, Customer Support, Troubleshooting


Company Info


Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services)

Tech Mahindra s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting)
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


11/ Mar/ 2024


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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