KCS Group

Technical Support Executive   




  Infibeam Avenues Limited (IAL) is looking for Technical Support Executive



Job Description

Candidate should have a Bachelor`s degree in Computer Science or related field
Strong written and verbal communication skills
Ability to explain technical information to non-technical individuals
Ability to multitask and prioritize tasks in a fast-paced environment

Role & Responsibilities-

Respond to customer inquiries via phone, tickets, email, and live chat
Work in Rotational Shifts to manage a 24X7 support facility.
Troubleshoot technical issues related to PG integration.
Assist with integration and configuration of Payment Gateway.
Resolve Merchant complaints in a timely and professional manner.
Document, escalate, coordinate to resolve issues reported.

This profile is Work from office
Salary details: Net in hand 19k pm
Notice Period: Immediate Joinee

Interview Date/ Time-
29th February 2024, 10.30 AM - 1.00 PM

Venue Details-
Infibeam Avenues Limited
Mumbai Corporate Office: Plaza Asiad, Level II,
S. V. Road, Santa Cruz (West), Mumbai-400 054

Contact Person- Desiree Mahida
 

Work Experience

0 to 2 Years

Level

 Entry Level 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Mumbai, India 


Educational Qualification
B.E./B.Tech, B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
Technical Support, Payment Gateway Integration, IT Helpdesk, Email Support, Troubleshooting


Company Info
Infibeam Avenues Limited (IAL) is a leading digital payments and e-commerce technology platforms company in India and provides a comprehensive suite of web services spanning digital payment solutions, data centre infrastructure and software platforms. We provide solutions to merchants, enterprises, corporations and governments in both domestic as well as international markets to enable online commerce. Our digital technology facilitates businesses and governments to execute e-commerce transactions in a safe and secure manner. Headquartered in GIFT City, Gandhinagar, we are a team of over 650 people. Our offices are located in Mumbai, Delhi, Bengaluru, the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


29/ Feb/ 2024


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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