KCS Group

Technical Support Engineer   




  Broadway Infotech Private Limited is looking for Technical Support Engineer



Job Description

Candidate should be Any Graduate/ Under Graduate or Post Graduate
Freshers or 1 year of international customer service voice experience required
(upselling experience would be preferred)

Ability to learn about products and services and describe/ explain them to prospects.
Ability to persuade and negotiate.
Self motivated with good communication skills in English.

Candidate must have knowledge about customer service.
Must be able to understand customer queries/ issues and provide solutions accordingly.
A good team player.
Excellent Communications Skill`s.
Good knowledge about to international process.

Roles & Responsibilities-

Candidate will need to interact with clients and explain them about the service offered by the company.
Contact potential/ existing customers to inform them about a product/ service.

In this role candidate is expected to work in shifts supporting customers in solving their queries and issues working from office in Noida.

Perks and Benefits:-

Shifts: Majorly night shifts.
Days of working - 5 days
Salary to be given: Best in the industry.
Open to work in Australia`s shifts (3:30am to 12:30pm)

If you feel you meet the above mentioned criteria and are looking forward to join us, Submit your resume today.
You can drop your resume at nakul.s@broadwayinfotech.com
 

Work Experience

0 to 3 Years

Level

 Entry Level 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Noida, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, International Voice Process, Customer Support, Troubleshooting Skills


Company Info
Broadway Infotech is an Australian software & Hardware product cum service-based IT company, headquarters in Sydney, Australia and Software development centre located in Noida, India. Established in 2005, with a vision to grow and excel we have now grown to a team of more than 250 +Professionals. We specialise in diverse online services including Website Design & Development, E-Commerce Solutions, Web Hosting and Digital Marketing solutions. We strive to develop tailored solutions by seamlessly integrating your brand with our design and technology. With our proven methodology, we deliver reliable and robust solutions in-house. We boast of a team of highly skilled professionals who have cross-industry experience delivering front-line solutions.
 


Address


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Contact Number


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Referral Information


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