KCS Group

Technical Support Engineer   




  Nuchange Informatics Private Limited is looking for Technical Support Engineer



Job Description



Candidate should be B.Tech/ B.E (Computer Science) or MCA with at least 3 years of experience in testing software and supporting customer tickets, QA or application support. Should have experience with Linux Servers, and shell scripting.

Understanding of customer support processes and tools.
Ability to follow defined processes.
Ability to work independently on issues assigned.
Good oral and written communication skills

Key Responsibilities-

Responsible for providing clients with technical support (troubleshooting, online testing, problem solutions).
Carry out initial troubleshooting, replicate, test, and resolve incidents that were logged by customers.
Strong database skills, with the expertise to write and update SQL queries with ease.
Travel to client sites (International) during implementations

Interested candidates can send their updated resume to jobs@nuchange.com
 

Work Experience

2 to 3 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Software, Desktop Support


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Bangalore, India 


Educational Qualification


B.E./B.Tech, MCA/PGDCA


Salary


Not Specified


Key Skills


Technical Support, Troubleshooting, Online Testing, Problem Solutions, Customer Support


Company Info


Nuchange is a leading healthcare technology company committed to enhancing hospital and administration productivity through technological innovation. We have been working extensively with multinational clients based in Asia, the Middle East, and Africa for years.

A new generation software consulting venture developing innovative software products for underserved markets. For years, we have been working with healthcare organisations to improve patient care and operational efficiency, by helping them adopt innovative Health IT solutions. Nuchange has already worked with numerous clients based in India, Bangladesh, Nepal, Haiti and Zambia. We are now a leading Health IT vendor offering out of the box open source solutions for Clinics, Hospitals, Lab, Pharmacy, Public health and Community health organisations. Also, we provide software consulting to clients worldwide to develop new software solutions to address their toughest business challenges in the areas of business process automation and data analytics.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


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