KCS Group

Technical Support Executive (Walk-in)   




  Cognizant Technology Solutions Limited is looking for Technical Support Executive (Walk-in)



Job Description

Candidate should have Bachelor`s Degree in Science/ Technology/ Engineering/ Mathematics/ Computer Science or equivalent with 1 to 4 years of call center customer care experience, preferably in a technical environment. Experience in working in a customer centric operation resolving technical or operational issues. Low to medium awareness on GCP/G Suite products and features.

Strong troubleshooting and diagnosis skills in a technical environment.
Strong sense of business ownership, personable accountability, and customer focus.
Works well independently and cross functionally with other teams.
Drive to go beyond just solving the issue, find the root cause and propose preventative steps.

Ability to understand processes and how different pieces of a large process puzzle fit together.
Determination to continuously work to achieve team KPIs which often change.
Capacity to research using internal knowledge bases and documentation.
Aptitude to think critically and work through ambiguity.
Flexible enough to work under different work environments
Experience with technical writing and version control a plus.

Walk-in Date/ Time-
3rd January - 5th January , 11.00 AM - 1.00 PM

Venue-
Cognizant Technology Solutions Limited
Building 12A, Raheja Mindspace IT Park, Mindspace
Madhapur Road, HITEC City, Hyderabad, Telangana

Contact Person- Shifa Maimuna
 

Work Experience

1 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Hyderabad 


Educational Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
.Net Framework, C#/ VB .Net, ASP .Net, SQL Server 2005/ 2008


Company Info
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world`s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


3, 4, 5/ Jan/ 2024



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




Share this opening with your friends on      Facebook     LinkedIn     Twitter     Email


Specialized Jobs

Latest Featured Jobs



Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs | Admin/ HR Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Kolkata Jobs | Jobs in Mumbai | Jobs in Pune

Off Campus Jobs | Fresher/ Entry Level Jobs | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate's Login/ Register