KCS Group

Technical Support Engineer   




  Keysight Technologies Private Limited is looking for Technical Support Engineer



Job Description

Looking for Technical Support Engineer to provide engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to engineering concerning product changes/ enhancements.

Qualifications/ Experience-

Bachelors or Master Degree or University Degree or equivalent.
No prior experience required; may have up to 2 years relevant experience.

May support 3rd party products and be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Leverages post sales interactions with customers to probe and qualify further revenue opportunities. May book transactional sales opportunities and provides highly qualified leads to sales.
Works on technical support assignments with clearly defined objectives
Solves problems of limited scope and complexity

 

Work Experience

0 to 2 Years

Level

 Entry Level 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Service, Product Support, Voice Process, Troubleshooting


Company Info
Keysight Technologies, or Keysight, is a US company that manufactures test and measurement equipment and software. Keysight is your innovation partner, delivering market-leading design, emulation, and test environments that help you develop and deploy faster, with less risk, throughout the product life cycle. Push the boundaries of engineering and deliver the best product experiences with our fusion of technologies, measurement expertise, and tailored solutions built from a foundation of co-innovation with industry ecosystem leaders. Gather insights sooner to build and go to market with confidence.
 


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Contact Number


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Referral Information


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