KCS Group

Technical Support Associate   




  Aptara Technologies Private Limited is looking for Technical Support Associate



Job Description

Candidate should have at least one year of working experience as a Customer Support Associate.
Must have outstanding communication skills, both verbal and written.
Proficient computer skills and MS Office suites.
Should have knowledge of international chat/ voice process.
Excellent phone etiquette with strong people skills.

Ability to sit at a desk for extended periods, willing to work in night shift.
Should have knowledge of MS Office (Word, PowerPoint & Excel)
Should have good Time Management wherein he/she should be able to handle multiple tasks within the limited time frame
Should be proactive in taking on more and more tasks and responsibilities
Should be punctual for work and can work on any shifts
To get trained and work on client-provided software for requested service
Should be comfortable working in US shifts
 

Work Experience

1 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Noida 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Service, Voice Support, Customer Relationship, Customer Support


Company Info
Aptara enriches content for capitalizing on all digital mediums. Providing full content life-cycle production from content creation and design, to new media enhancements, content technology solutions, and production for all mobile devices and platforms. Aptara develops innovative digital products that deliver content how, when, and where recipients want it, while providing publishers renewed agility and revenue opportunities. Serving the 10 largest publishers in the world, Aptara is a US-based company founded in 1988 around its unique publishing technology expertise. Our over 6,000 professionals are deployed globally to help content providers create, enrich, publish, monetize, and manage their assets in the digital age.

Walk-in Date/ Time-
11th December - 15th December , 3.00 PM - 6.30 PM

Venue Details-
A 37, Gate No 8, Sector 60, Noida
Contact Person - Divyanshi
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


13, 14, 15/ Dec/ 2023


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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