KCS Group

Technical Support Engineer   




  IBM (India) Private Limited is looking for Technical Support Engineer



Job Description

The role provides technical support assistance directly (remote sessions phone cognitive support platform) to clients, using problem determination and analytical skills. We use technical and negotiations skills in collaboration with other (support) organizations to prioritize and work problems to resolution. This role may also require the candidates to work for Asia Pacific or EMEA Shift timings and provide Weekend support (either Saturday/ Sunday or both the days) depending on the business requirements.

Required Technical and Professional Expertise-

1-3 years client support experience
Hands-on experience and knowledge with Maximo Asset Management/ MAS Products
Good Spoken and written communication skills along with ability to collaborate with the team and act as a team player
Self Motivated towards meeting agreed goals
Good/Basic understanding knowledge of Cloud Technologies (Red Hat Open Shift Kubernetes Docker, etc.) and Databases, including MongoDB, dB2, Oracle, SQL Server

Preferred Technical and Professional Expertise-

Windows and Linux/Unix operating systems
Java, Ansible
Mobile Technologies
Maximo Application Suite Maximo Asset Management
Understaing of the application development projects
working knowledge or Understanding of Web technologies and/or data analysis
 

Work Experience

1 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Java, Ansible Mobile Technologies, Application Support, Product Support


Company Info
IBM has been present in India since 1992. IBM India`s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
 


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Referral Information


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