|
Job Description
|
It`s a B2B profile (60% Voice) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries .
Qualifications
Any Technical Graduate freshers excellent communication and technical skills.
Should be comfortable working in night shifts and commuting self-one sided.
24*7 shift (US Shifts)
Primary Skills
1) Excellent communication skills
2) 24*7 operations & most of the times shift will be in EST hours.
3) Technical bent of mind to isolate a problem quickly
4) Basic troubleshooting of desktop/laptop and gadgets
5) Email configuration
Secondary Skills
1) Customer service approach
2) Candidate should be comfortable with US shifts timings, Tech Support (Semi-Tech) voice process.
|
|
Work Experience |
0 to 3 Years |
Level |
Junior - Executive, Assistant |
|
|
Job Function
|
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
|
Not Specified |
|
Industry
|
CRM/Call Centers/BPO |
Job Location
|
Gurgaon |
|
Educational
Qualification
|
B.Sc, BCA/BCS, B.E./B.Tech |
Salary
|
Not Specified |
|
Key Skills
|
PHP/ MySQL, Laravel, API, Rabbit, AWS
|
|
Company Info
|
Incedo is a US based consulting, analytics and technology services firm. We help our clients achieve competitive advantage through End-to-End Digital Transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies.
Interested candidates can share updated resume along with below mentioned details to kumar.prince@incedoinc.com or whatsapp 8384845353
Total experience
Notice period
Current & expected CTC
Current location
Comfortable working in night shifts- yes/no
Comfortable commuting one way on own- yes/no
|
Address
|
Not Mentioned
|
|
Contact Number
|
Not Mentioned
|
|
Referral Information
|
Check details
|
|
|
|
|
![](\"/img/level3.jpg\")