KCS Group

Technical Support Engineer   




  Softcell Technologies Global Pvt. Limited is looking for Technical Support Engineer



Job Description

Candidate should be Any Graduate/ Fresher or with 0 to 1 year experience in Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support. Must have excellent communication skills.

Job Responsibility-

Providing technical support to customer via remote, telephone or email
Escalate unresolved issues for L2 support
L1 support includes interacting with customers, understanding their problems and handling customer queries
Preparing documentations
Coordination with OEM and Customer

Note - 2 years of Bond
 

Work Experience

0 to 1 Years

Level

 Entry Level 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Mumbai 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support


Company Info
Softcell Technologies Global Pvt. Limited is a leading System Integrator in India. We deliver robust IT solutions to enterprise customers in the domains of IT Security, Data Centre Technology, Mobility, Cloud Management Solutions and Engineering Solutions. Our journey started in 1989 and over the years, we have built deep expertise in a range of domains. We have successfully served over 3,000 customers and are constantly growing our reach and product/service verticals. We operate from 6 offices across India and have a team of over 500 employees who strive to deliver consistent excellence to our customers.

Softcell Technologies Global Pvt. Limited registered a (provisional) turnover of INR. 348 cr for the year ended Mar 2019. Our partners include leading OEMs and solution providers in the areas of IT security, network infrastructure equipment, and Mobility such as Apple, JAMF, Arbor, Cisco, Check Point, CloudFlare, Nutanix, Symantec, Veritas, Vmware among other. In the Engineering Services area, we partner with Parametric Technology Corporation, Sigmetrix and Moldex3D to deliver solutions in the domains of MCAD, PLM, IoT among others.

Email your resume to jobs@softcell.com to apply for the following position
 


Address


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Contact Number


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Referral Information


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