KCS Group

Technical Support Engineer   




  Tavant Technologies (India) Pvt. Limited is looking for Technical Support Engineer



Job Description

Candidate should have 0-6 months experience work experience and has done projects/ internships in a technical field Support, Design, Programming. Some hands-on experience working with computers and basic Microsoft skills Word, excel, powerpoint.

Open to working in a Technical Support environment which involves taking calls, listening to customers, understanding technical issues, using tools available to research and troubleshoot issues, assist the customer with their issues/ queries, log the information into a ticketing tool, use a software based telephony tool to answer calls.
Excellent Communication skills In English Verbal, Written and Listening.
Has a keen attention to detail

Candidates MUST be flexible to working in rotational shifts/ US Shifts/ Night Shifts/ working on weekends with rotating off s (Work will be 5 days a week and 2 days weekly off which will rotate every 1-2 months based on account needs)
 

Work Experience

0 to 1 Years

Level

 Entry Level 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support


Company Info
Headquartered in Santa Clara, California, Tavant is a digital products and platforms company that provides impactful results to its customers across North America, Europe, and Asia-Pacific. Founded in 2000, the company employs over 3000 people and is a recognized top employer. It prides itself on its traditions of engineering and process excellence coupled with high employee and customer satisfaction levels. Its unique best-shore delivery model provides close onsite interaction with customers and a strong process-oriented offshore team. At all levels, its employees continually interact to provide a superior outsourcing experience to customers.

Tavant`s suite of products and services are routinely rated high by the industry & media and deployed by leading business names, like Experian, TiVo, MLB AM, New York Times, Ingersoll Rand, Land O`Lakes and many more. Tavant is an ISO 27001 and SAS 70 Type II compliant and SEI CMM Level 4 compliant organization. Tavant is committed to creating a workspace that respects gender and cultural diversity, promotes equity through fair people practices, and empowers instead of limiting people; hence, propagating Diversity, Equity and Inclusion (DEI)
 


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Referral Information


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