KCS Group

Technical Support Engineer   




  Cigna Global: International Health Insurance is looking for Technical Support Engineer



Job Description

Candidate must have good English language communication skills, both verbal and written.
Working knowledge of the insurance industry and relevant federal and state regulations.
Computer literate and proficient in MS Office.
Excellent critical thinking and decision-making skills.
Ability to meet/exceed targets and manage multiple priorities.
Must possess excellent attention to detail, with a high level of accuracy.
Strong interpersonal skills.

Strong customer focus with ability to identify and solve problems.
Ability to work under own initiative and proactive in recommending and implementing process improvements.
Ability to organise, prioritise and manage workflow to meet individual and team requirements.
Experience in medical administration, claims environment or Contact Centre environment is advantageous but not essential.

Education: Graduate (Any) - medical, Paramedical, Commerce, Statistics, Mathematics, Economics or Science.
Experience Range: Minimum 2 years and up to 4 years of experience in processing of healthcare insurance claims.
Foundational Skills- Expertise in EU/ US/ UK insurance claims processing

Work Timings: 1:00-10:00 PM IST
Job Location: Bengaluru (Bangalore)
 

Work Experience

2 to 7 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
Banking/Finance/Insurance 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Service, Voice Support, EU/ US/ UK insurance Claims Processing


Company Info
At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
 


Address


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Contact Number


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