KCS Group

Technical Support Engineer   




  Salesforce Inc: The Customer Company is looking for Technical Support Engineer



Job Description



Candidate should have a Bachelor`s degree in Computer Science or equivalent experience in Engineering, Programming, Technical Support, or working with Salesforce Marketing Cloud, Sales Cloud, Service Cloud, or Tableau; Must have excellent written and verbal communication skills;

Experience with Database concepts, Data management (RDBMS), and SQL;
Understanding of relational databases;
Experience working with and solving technical problems;
Demonstrated skill in Customer Support or Customer Service in a customer-facing role;
Ability to effectively prioritize and advance customer issues, as required;
Ability to multi-task and perform effectively under pressure.

Preferred Requirements-

Certifications in Salesforce Sales Cloud, Service Cloud, Marketing Cloud or Data Cloud
Proven comprehension of one or more Salesforce products
Experience working with SQL, databases and/or big data solutions
Fluency in Spanish is highly preferred
 

Work Experience

1 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Software, Desktop Support


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Bangalore, Hyderabad 


Educational Qualification


B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS


Salary


Not Specified


Key Skills


Technical Support, Data Analysis, IT Helpdesk, Data Management, Customer Support


Company Info


We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


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