KCS Group

Technical Support Specialist   




  Truein: Attendance & Timesheet Solutions is looking for Technical Support Specialist



Job Description

Candidate should have BE/ B.Tech/ MCA/ MCS or equivalent with a minimum of 6 months of work experience in a customer facing role. Must have excellent verbal and written communication skills. Ability to work a shift between the hours of 9:00 PM - 6:00 AM IST (US Customers)

Must be Result-oriented and has great attention to details
Strong empathy for customers and passion for growth
Flexibility with changing job duties and responsibilities
Time management skills and ability to prioritize

Good to have:

Experience dealing with International customers
Has worked with growth stage startup

You will get:

Competitive compensation package and benefits
Work closely with and be part of a truly amazing team
Join a fast-growing company early, make a difference and enjoy the ride
Challenge yourself and take your career to the next level.

Work from Home opportunity (From Pune or ready to relocate)
Working hours: 9:00PM to 6:00AM IST (To support our US region customers)
 

Work Experience

0 to 1 Years

Level

 Entry Level 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune, Remote 


Educational Qualification
B.E./B.Tech, MCA/PGDCA


Salary
Not Specified


Key Skills
Technical Support, Email Support, Customer Support, Chat Support, US Process, Customer Interaction


Company Info
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solution to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. Time tracking across multiple locations, frequently changing staff, remote work sites, payroll-ready reports and workforce productivity are some of the key problems faced by organizations across the globe. At Truein, we are on a mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technology to create a seamless experience for both organization and their staff. We are backed by Investors and a high potential team.
 


Address


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Contact Number


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Referral Information


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