KCS Group

Technical Support Executive   




  Avalara Technologies Private Limited is looking for Technical Support Executive



Job Description

Candidate should be Any Graduate/ Post Graduate with 2 to 6 years of experience in Technical Support, Ticketing, Cloud, Taxation, Software Support, Tax Compliance. Must have good written and verbal communication skills.

Job Responsibility-

Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients` computers via remote access.
Traveling to clients` office or server location.
Installing new hardware, software, and networking systems.

Diagnosing and troubleshooting hardware, networking, and software issues.
Proposing simple and effective solutions.
Providing basic software training.
Maintaining good client relations.
Completing job reports.
 

Work Experience

2 to 6 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Ticketing, Cloud, Taxation, Software Support, Tax Compliance


Company Info
We re building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world from corner stores to gigantic global retailers to calculate tax accurately and automatically, at speeds measured in milliseconds. That s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That s why we re growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.
 


Address


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Contact Number


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Referral Information


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