KCS Group

Technical Support Engineer   




  Eteam Infoservices Private Limited is looking for Technical Support Engineer



Job Description



Qualification Required: Graduation/ Any Post Graduation
Experience Required: 0.6 to 3 Years
Languages Required: Excellent English

Notice Period: Immediate joiner
Working Shift: Global Shift
Employment Mode : C to H (Contract to Hire)

Cab facility: 2 way Provided by Company.
Working days: 5 days Working
Salary: 5 LPA

Roles & Responsibilities-

Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers.

Escalates complex problems to higher level of expertise within organization.
Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
 

Work Experience

0 to 3 Years

Level

Entry Level 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Desktop Support, Network Troubleshooting, Software Support, Hardware Networking, Software Troubleshooting


Company Info


eTeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.

We power talent acquisition initiatives through an innovative, modular Global Talent delivery model capable of sourcing, vetting, payrolling and managing talent to deliver into contract staffing, direct hire, direct sourcing, talent pools and diversity initiatives.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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