KCS Group

Technical Support Associate   




  Allegis Group: Opportunity Starts Here is looking for Technical Support Associate



Job Description

Looking for friendly, energetic, innovative, highly motivated individuals with a can-do attitude who will thrive in a positive and team-based environment.

Requirements-

Excellent communication skills (Written and Verbal), decent documentation skills
Computer and mobile savvy with moderate knowledge of MS-Excel.
Willingness and eagerness to work in a high-pressure fast-growing start up environment
Data analysis skills - Ability to interpret data and reports for business requirements
Strong interpersonal and soft skills
Good team player
Basic database Knowledge will be added advantage

Roles and Responsibilities-

Handle end to end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry.
Understanding of software architecture, Configuration of the product to match customer requirements
Working with Master data, assisting with service requests and troubleshooting problems with data.
Client Interaction- Handle client and communicate clients requirements to internal teams.
Coordinate with respective stakeholders and provide technical assistance to clients within SLA.



 

Work Experience

1 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support


Company Info
At Allegis Group, we exist to create opportunity for our clients, our candidates, and each other. Through a network of specialized companies, we connect great people with great opportunities, helping businesses win and careers soar.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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