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Job Description
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Graduates in Computer Science/IT with high knowledge of basic programming with 2-5 years of relevant experience
Strong experience in programming of at least 1 year .NET (C# or VB), Java + node based programming perfect match
Previous experience in RPA technologies is an added advantage
Experience in application support is a plus
Fluent written and spoken English is mandatory, fluency in any other European languages is a plus
Flexible for shifts
UiPath Certified Professionals ( UCP ) preferred.
Job Responsibility-
Escalation point of contact for UiPath software support in pre-sales and post-sales stages
In charge of the overall product support for discrepancies/ bugs/ enhancements/ customer education for our Robotic Process Automation software through standard channels email and ticketing tools.
Help customers round the clock (24/7 shifts)
Sharing customer Feedback to the product team
Mentor and knowledge sharing with the L1 team
Escalation of bugs to development and Product team
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Work Experience |
2 to 5 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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IT-Software |
Job Location
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Bangalore |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, Application Support, Customer Support, Product Support, Troubleshooting
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Company Info
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RPAsoft is a specialized technology company focussed on robotic process automation consulting, resourceaugmentation, training and implementation. Competency includes consulting and implementation experience onleading RPA solutions like UiPath, BluePrism, Automation Anywhere and niche products like AIDynamics.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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