KCS Group

Technical Support Engineer   




  Zoho Corporation Private Limited is looking for Technical Support Engineer



Job Description



We are looking for specialists who are:

-> Excellent in written and spoken English
-> Having 6 months or more experience in a client-facing role
-> Proficient in offering phone-based support to USA or UK customers
-> Keen to learn new technologies
-> Flexible to work in night shifts and to relocate

Roles & Responsibilities:

-> Deliver technical support
-> Conduct online demos and customer training
-> Requirement gathering and analysis
-> Respond to RFI requests and timely follow-up with contacts

-> Provide POC to leads
-> Deliver accurate and timely solutions to customers
-> Willingness to work in night shifts
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Chennai 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Application Support, International Voice Process, Network Support, Troubleshooting


Company Info


For more than 25 years, we`ve been bucking Silicon Valley trends, taking our own approach to building products. Good software is a work of art, and good art takes time. Our teams spend years mastering their craft in order to deliver exceptional products that customers love.

We believe that software is the ultimate product of the hands and the mind. And we take pride in creating products and solutions that help solve business problems, anticipate needs, and discover opportunities to help you grow. Over the past 25 years, we`ve brought more than 55 products to the market. But, the R&D edge that drives this innovation isn`t simple luck, it`s the result of careful choice.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



Share this opening with your friends on      Facebook     LinkedIn     Twitter     Email

Specialized Jobs

Quick Links     



Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs | Admin/ HR Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Kolkata Jobs | Jobs in Mumbai | Jobs in Pune

Off Campus Jobs | Fresher/ Entry Level Jobs | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate's Login/ Register