KCS Group

Technical Support Executive   




  Coupa - Business Spend Management Software is looking for Technical Support Executive



Job Description

Candidate must be a fast learner, self-motivated, and able to work in a fast-paced environment with at-least 5 to 7 years of Enterprise support experience. Possesses excellent written and verbal communication skills at all levels of an organization, internally and externally.

Technical background in Linux, Unix and other Operating Systems
Skilled in using XML, HTML and other Web technologies
Ability to read database tables using SQL queries, and log files thus enabling effective troubleshooting and fast resolution of customer issues

Understanding the Procurement domain will be an added advantage
Understanding of Web servers, Application servers and Databases (preferred)
Knowledge and understanding of scripts will be an added advantage
Willing to work in a 24x5 environment including On-call support for weekends
 

Work Experience

5 to 7 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
Recruitment 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
225000 - 350000


Key Skills
Technical Support , IT Help Desk, Trouble Shooting, Hardware and Networking Process


Company Info
Back in 2006, as the Internet was transforming consumer buying, the founders of Coupa asked themselves a big question: Why should the way we buy at work be any different than the way we buy at homeAnswer: It shouldn t. And so Coupa Procurement was born. It doesn t matter how powerful your procurement software is on the back end - if people can t or won t use it you won t save a dime. We set out to change that, and we succeeded. Companies that use Coupa see unprecedented rates of user adoption. Most of our customers say Coupa makes shopping at work feel just like online shopping at home.
 


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