KCS Group

Technical Support Engineer   




  Avalara Technologies Private Limited is looking for Technical Support Engineer



Job Description

Candidate should have a BE, MCA or MCS Degree with 3+ years` experience, providing direct technical support to external customers by phone and electronically. Must have excellent problem-solving skills and ability to navigate challenging situations, in a professional manner. Proven ability to effectively communicate both orally and written Business communication, with individuals of varying technical skills and abilities

Work collaboratively with willingness to listen and work in fast paced challenging environment
Excellent organizational skills, with the ability to prioritize, manage, multi-task and execute cross-functionally

Preferred Qualifications-

Good-to-Have (Added advantage)
Conversant with working with XML
Conversant with API
Database knowledge
Knowledge of Sales Tax (VAT & Use Tax)
Experience in ERP Domain
Experience with Product based company
Experience with SaaS based solutions
Critical thinking
Experience of tracking tools like Salesforce & Atlassian Jira
 

Work Experience

3 to 8 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.E./B.Tech, MCA/PGDCA


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support


Company Info
We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


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