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Job Description
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As a Technical Support Executive, you will be the first point of contact for our customers seeking technical assistance. your role is crucial in ensuring our customers have a seamless experience with our products/ services. You will be diagnose and resolve technical issues while providing excellent customer service.
Requirements:
Bachelor`s degree in related field preferred.
Proven work experience as a Technical Support Executive.
Strong problem solving and communication skills.
Proficiency in troubleshooting software and hardware issues.
Excellent customer service skills.
Familiarity with CRM systems and remote support tools.
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Work Experience |
1 to 6 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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CRM/Call Centers/BPO |
Job Location
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Hyderabad, Pune |
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Educational
Qualification
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B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
Salary
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Not Specified |
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Key Skills
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Technical Support, Service Desk, Customer Support, Software Installation, Networking and Troubleshooting
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Company Info
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Hiring for a giant BPO, If you are a Technical Wizard with a passion for helping others and performing support magic, we want to hear from you. Join our team and be a part of an organization that values innovation and strives for customer excellence.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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