KCS Group

Technical Support Associate   




  Tech Mahindra Limited is looking for Technical Support Associate



Job Description

Candidate should be Any Graduate with Excellent Knowledge of handling voice calls and multitasking.
Exchange: Knowledge on functioning and configuration of Microsoft Exchange client.
Active Directory: Knowledge on Active Directory, Proxy, DNS, Group Policy.
Network: Knowledge on LAN setup, basic routing and switching, passive networking.

Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting.
Desktop, Laptop, Handheld Devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge.

Troubleshooting: Remote troubleshooting experience: Desktop, Laptops, Notebook, iPhone, Network Printers etc.
Printers: Hands on experience on managing printers (Local & Network printers) Lex.
Tools: Hands on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools.
MS Office: Good/ Excellent knowledge for support of MS Office and standard software.

Please mention Contact Person- Sanjana on the top of your Resume.
 

Work Experience

1 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Hyderabad 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support


Company Info
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting)
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


26/ Aug/ 2023


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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