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Job Description
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Candidate should be Any Graduate with 1 to 4 years of experience in Technical Support, Customer Service, Network Support, IT Help Desktop Support, Troubleshooting. Must have excellent communication skills.
Job Responsibility-
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing.
Act as a conduit between customer and other teams such as engineering architecture etc. for any issue resolution
Provide L2L3 support to resolve hardware/ software issues by applying technical expertise
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Work Experience |
1 to 4 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration, Telecom |
Vacancies
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Not Specified |
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Industry
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Telecom |
Job Location
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Pune |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, Customer Service, Network Support, IT Help Desktop Support, Troubleshooting
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Company Info
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Tata Communications is a digital ecosystem enabler that powers todays fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the worlds internet routes and connects businesses to 60% of the worlds cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications, with our unique promise of delivering secure connected digital experiences.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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