KCS Group

Technical Support Engineer   




  Forcepoint ONE - Continuous Risk Monitoring is looking for Technical Support Engineer



Job Description

Candidate should have University degree with no previous or limited professional experience (0-2 years). Required to provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/ users where the product is highly technical or sophisticated in nature.

Interacts directly with the customer/ user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.. Learns to use professional concepts with limited use and/or application of basic theories and concepts.
 

Work Experience

0 to 2 Years

Level

 Entry Level 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Product Support, Software Engineering, Troubleshooting


Company Info
Forcepoint simplifies security for global businesses and governments. Forcepoints all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. Based in Austin, Texas, Forcepoint creates safe, trusted environments for customers and their employees in more than 150 countries.
 


Address


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Contact Number


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Referral Information


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