KCS Group

Technical Support Engineer   




  Avalara Technologies Private Limited is looking for Technical Support Engineer



Job Description

Candidate should be BE/ MCA or MCS with 3+ years` experience, providing direct technical support to external customers by phone and electronically. Excellent problem-solving skills and ability to navigate challenging situations, in a professional manner. Proven ability to effectively communicate both orally and written Business communication, with individuals of varying technical skills and abilities.

Work collaboratively with willingness to listen and work in fast paced challenging environment
Excellent organizational skills, with the ability to prioritize, manage, multi-task and execute cross-functionally

Preferred Qualifications-

Good-to-Have (Added advantage)
Conversant with working with XML
Conversant with API
Database knowledge
Knowledge of Sales Tax (VAT & Use Tax)
Experience in ERP Domain
Experience with Product based company
Experience with SaaS based solutions
Critical thinking
 

Work Experience

3 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.E./B.Tech, MCA/PGDCA


Salary
Not Specified


Key Skills
Technical Support, Customer Service, Software Support, IT Helpdesk, Troubleshooting


Company Info
Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, customs duties and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Canada, the U.K., Belgium, Brazil, and India. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns and other compliance documents.
 


Address


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Contact Number


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Referral Information


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