KCS Group

Technical support Specialist   




  BMC Software India Private Limited is looking for Technical support Specialist



Job Description

Candidate should have an extensive experience in diagnosing and troubleshooting technical issues.
Strong skills in creating and maintaining collaborative relationships, both internally and externally.
Support and Customer Service experience (SaaS or on-premises)

Highly motivated, self-starter, independent and flexible, with strong team-directed abilities and a collaborative attitude.
Must have excellent communication and interpersonal skills.
Should be Results Orientated

Preferred Skills-

Software Implementation experience
Product administration experience
Escalation Management and or project management experience.
 

Work Experience

2 to 6 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Project Management, Customer Support, Software implementation, Troubleshooting


Company Info
BMC Software India Pvt. Limited is recognized among India`s Best Companies to Work For 2020. Every year, Great Place to Work identifies India`s 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigorous workplace culture assessment process. BMC Software India Pvt. Limited delivers software, services, and expertise to help more than 10,000 customers, including 92% of the Forbes Global 100, meet escalating digital demands and maximize IT innovation. From mainframe to mobile to multi-cloud and beyond, our solutions empower enterprises of every size and industry to run and reinvent their businesses with efficiency, security, and momentum for the future.
 


Address


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Contact Number


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Referral Information


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