KCS Group

Technical Support Engineer   




  Aditya Infotech Limited is looking for Technical Support Engineer



Job Description



Candidate should be MCSE or CCNA/ CCNP Certified with Indepth knowledge of following subjects-

Understanding of Computer Networking.
Understanding networking topologies
Understanding LANs, WANs and the Internet
Understanding wireless and wired networks

Understanding network protocols
Understanding TCP/IP
Troubleshooting networking using built-in networking tools
Knowledge of DNS, DHCP, FTP, Email, Outlook,

Key Responsibilities:

Inbound calling thru which Technical support is provided to customer over the call, email, thru chat and by taking their pc remotely by TeamViewer.
Support on CCTV Analog Cameras, IP Cameras, DVR, NVR, VDP and networking .
Resolving queries over the call or by remote desktop and maintaining daily call reports.
Help distributors/dealers/end users to commission newly purchased products or trouble shoot their current products

Knowledge of Networking, TCP/IP, Switch, Hub, Router, Sub netting, Routing Protocols, DNS , DHCP, Active Directory, Email server, POP3, SMTP, VPN, FTP, DAS, NAS, SAN etc.
Knowledge of Operating system like Windows 98, XP, Vista, 7, 2003 Server, 2008 Server, Linux, MAC.
Experience on DVR and CCTV products will be an added advantage for the candidate.

Interview Date: 22nd December 2018,
Timing : 11:00 AM to 4:00 PM

Venue Details:
Aditya Infotech Limited
F-8 & 9, Sector-3, Noida - 201301

Near Sector-16 Metro Station
Contact No- 8860087517
 

Work Experience

1 to 4 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, CCNA/ CCNP, H/W Installation/Maintenance, Network Administration, Security, Troubleshooting


Vacancies


10 


Industry


IT-Hardware/Networking 


Job Location


Noida 


Educational Qualification


BCA/BCS, B.Sc, B.E./B.Tech, Diploma, MCA/PGDCA, MCM/MCS


Salary


250000 - 300000


Key Skills


Technical Support, DNS Networking POP3 DHCP Active Directory Hub SMTP Remote Desktop


Company Info


CP Plus (Aditya Infotech Limited) is a leading player in providing Electronic Video Surveillance Products. Brand Name, CP Plus is no 1 CCTV camera company in the country. It has unique distinction of securing more than a million locations across various locations. Established in 1994, AIL is Youngest & Fastest Company to enter the club of Top 4 Security Companies of the world. The company is also the sole distributor for Panasonic and Dahua CCTV in the country. The company has partnership with over 6000+ channel partners well spread over 350+ cities in India. CP PLUS offers a broad range of products across the world for all the major sectors such as retail, banking, public security, infrastructure, energy resources, transportation, commercial, industrial, etc.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


22/ Dec/ 2018


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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