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Job Description
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The Technical Support Associate will provide technical support to the OnProcess s Client s Supplier Onboarding, Client portal and will be responsible for designing, building, optimizing and maintainence. Will need to be proactive and come up with solutions/enhancements and must be comfortable leading and supporting multiple teams and Client queries.
Responsibilities and Duties-
Development of additional features on existing (SOAR) website
Data Cleansing & Maintenance
Perform Testing
Debug Knowledge
Handle L3 Escalation Tickets
Handle Client/3rd Party Vendor Calls
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Work Experience |
1 to 6 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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IT-Software |
Job Location
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Across India |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, IT Helpdesk, Desktop Support, Software Support, Data Cleansing & Maintenance
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Company Info
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OnProcess Technology is a business optimization specialist for the post-sale value chain- digitizing and streamlining service and supply chain processes. Rooted in analytics, they maintain the delicate balance between cost to serve, customer experience and growing services revenue for many of the worlds leading OEMs and service providers.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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