KCS Group

Technical Support Associate   




  GIST Management Solutions Pvt. Limited is looking for Technical Support Associate



Job Description

Candidate should have a BCA (Bachelor of Computer Applications) degree/ or BSC in Computers with good written communication skills for interacting with customers and providing technical support via written channels such as emails, chat, or documentation. Must have strong understanding of SQL is required, including querying, subqueries, and joins. This knowledge is crucial for troubleshooting and resolving technical issues.

Being a good team player is important as the role involves collaborating with colleagues and working together to address customer concerns. The position requires working in night shifts for a period of 4-6 months. This should be taken into consideration when applying for the job. The job is suitable for candidates with 0 to 2 years of experience, indicating that freshers are also welcome to apply.

Location: The job is based in Bangalore, so candidates should be willing to work from that location and In office (No remote)

Salary: The offered salary is 3.25 lacs

 

Work Experience

0 to 2 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Troubleshooting


Company Info
GIST is young dynamic, and fast pacing organization working as training, placement, staffing and project management company which is committed to assist unemployed and underemployed individuals with right set of professional skills and job while providing 360 degree human resource solutions to corporate ecosystem, and contributing to nation by skilling youth, empowering them to lead a dignified life.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


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