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Job Description
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Candidate should have 0 to 2 years of proven experience in any international process with hardware troubleshooting
Must have an ability to learn and adapt hardware and software.
Assessing the customer support needs.
Should have the ability to work in a team and interact with the client.
Should be empathetic and flexible to interact with agitated customers.
Providing support to internal and external end users.
Provide IT assistance to include application support, hardware and software installation and troubleshooting.
Answering phone calls, writing replies to emails and excelling in customer service
Providing technical solutions to different problems of clients by taking the help of different tools.
Ensure that the call comments are properly arranged and suitable information is provided to clients.
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Work Experience |
0 to 2 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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IT-Software |
Job Location
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Hyderabad |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, Application Support, International Process, Software Installation, Troubleshooting
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Company Info
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FIN Infocom is one of the fastest growing software companies with a global presence. We are specialized in Web Design, Web Development, IT Services, software Development and Outsourcing services. We believe that the cost of a software system goes beyond the initial cost. Therefore, we render quality.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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