KCS Group

Technical Support Associate   




  Wroots Global Private Limited is looking for Technical Support Associate



Job Description



Candidate should be Any Graduate with 1+ year of experience in Customer Support/ Technical Support
Must have excellent communication and problem-solving skills

Role & Responsibilities-

Listen to customers` concerns, issues, and questions.
Resolve customers` concerns and answer customers` questions to the best ability
Maintain a positive attitude and calmly respond to customers` complaints
Refer issues and questions to managers if necessary
 

Work Experience

1 to 6 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Customer Service, International Voice Process, Desktop Support, Troubleshooting


Company Info


Wroots Global is a new age comprehensive Recruitment Solution provider of Talent Acquisition and Recruitment Process Outsourcing solutions. We operate across various industry sector with each division of our business providing a knowledgeable and trustworthy service to specialized areas of the market.

Our leadership team are alumni of premier education institutions in India. We come with several decades of collective experience working for global services and consulting firms and understand what helps organizations succeed and what gets people engaged.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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