KCS Group

Technical Support Engineer   




  Headspin Technologies Private Limited is looking for Technical Support Engineer



Job Description



Candidate should have proven experience in a technical support role, preferably in a SaaS-based or software development environment. Must have strong knowledge of mobile applications, mobile operating systems (iOS, Android), and mobile testing concepts.

Excellent problem-solving and analytical skills with a strong attention to detail.
Exceptional communication and interpersonal skills
Ability to explain technical concepts to non-technical audiences.
Ability to thrive in a fast-paced, dynamic startup environment and manage multiple priorities effectively.
Self-motivated and proactive attitude with a passion for customer success

Bonus Points:

Experience with testing tools, frameworks, and automation technologies
Prior experience working with mobile device emulators, simulators, or physical devices
Knowledge of programming languages such as Python, Java, or JavaScript
Familiarity with networking concepts
 

Work Experience

3 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Software, Desktop Support


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Remote 


Educational Qualification


B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Technical Support Email Support, Ticketing, IT Helpdesk, Desktop Support, Service Desk


Company Info


HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems.

The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform`s advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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