KCS Group

Technical Support Associate   




  Black & White Business Solutions Pvt. Limited is looking for Technical Support Associate



Job Description



Candidate should be BE/ BSc/ BCA with minimum 0 to 5 years of experience in Technical Support
Must have strong verbal and written communication skills
Excellent interpersonal skills and should be a team player
Strong technology background is required
Should be flexible with rotational Shifts

Job Responsibilities-

Responsible for troubleshooting desktop environments running Windows operating systems
Providing technical assistance in product evaluations
Installing and configuring software and hardware
Identifying and resolving issues related to computer and network connectivity
Working both independently and as a part a team

Upgrading and maintaining Windows hardware, software, and other applications
Providing technical support to clarify Windows desktop problems
Assisting in testing, analyzing and resolving issues related to Windows operating systems
Providing enhanced desktop and customer support services
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Voice Process, Windows Support, Customer Support, Technical Troubleshooting


Company Info


Incorporated in 2006, Black and White Business solutions Pvt. Limited has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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